Privacy policy

Advantage Junk Removal ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit advantagejunkremoval.ca or contact us for service, how we use it, and the choices you have.

Information we collect

• Contact details you give us — your name, phone number, email address and service address — when you request a quote or book a pickup.
• Job details you share, such as what needs removing, photos you send us, and access instructions for the property.
• Communications between us by phone, text, email or the form on this website.
• Usage data collected automatically when you visit the site, such as browser type, device information and pages viewed, typically through standard analytics tools.

How we use your information

• To answer quote requests and schedule your pickup
• To contact you about appointments, pricing or your account
• To take payment and issue invoices and receipts
• To improve our website and our service
• To meet legal, tax and accounting obligations

We do not sell your personal information.

Sharing your information

We do not share your personal information with third parties except:

• With service providers who help us run the business — scheduling, payment processing, website hosting — who may only use your information to provide those services to us
• With disposal, recycling or donation facilities where a receiving site requires it
• When required by law, regulation or legal process
• To protect the rights, property or safety of Advantage Junk Removal, our customers or others

Photographs of completed work

We sometimes photograph jobs for our own records and, where we have your permission, to show examples of our work on this website or on social media. We do not publish photographs that identify your address or your belongings without asking you first. If a photograph of your property is already published and you want it taken down, contact us and we will remove it.

Cookies

This website may use cookies or similar technologies to keep the site working properly and to understand how visitors use it. You can control or block cookies through your browser settings.

How long we keep it

We keep personal information only as long as we need it for the purposes described here, or as long as tax and business records law requires us to.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us with the details below. You can also ask us to stop sending you marketing messages at any time.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a new "last updated" date.